Imposter Scam

It takes only a few minutes to create a fake website, so be careful contacting a company you found online. 

Who Is It Targeting: Customers 

What Is It: An imposter scam that creates fake contact information for a well-known business 

What Are They After: This scam, reported to the BBB, involves a customer who contacted Netflix about problems with his account. He Googled the company for contact information and got an 800 number. Unfortunately, it was a scam, and the customer service rep he spoke with took his credentials and gained access to his computer. 

How Can You Avoid It:

  • Only use trusted, verified sources to contact a place of business
  • Be cautious about providing personal information or access to your computer to another party, even if you’re the one who contacted them. 

Find more information about current scams and alerts here. For full details of this scam check out this article from BBB Scam Tracker.


If you think you may be a victim of identity theft, contact the Identity Theft Resource Center for toll-free, no-cost assistance at (888) 400-5530.

Read next: Smartphone Malware Scam

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