Solution 41
Contacting the CRAs to Place a Credit Freeze

Equifax

Experian

  • You can use ITRC’s Letter Form 124A to request a credit freeze for the following:
    • Adult victims of identity theft can request a credit freeze for free in writing by submitting a copy of a police report documenting the identity theft and documentation proving your identity along with the applicable form(s).
    • Adult consumers who are not victims of identity theft can see their individual state fees and requirements here: https://www.experian.com/consumer/security_freeze.html
  • To Contact Experian:
  • If you are requesting a freeze for a minor child or protected consumer you will need to contact Experian directly. Check their website to find current instructions regarding what needs to be sent: https://www.experian.com/consumer/cac/PrepopulatedForm.do?PrePopulatedForm.No=1057&type=victim

TransUnion

  • You can use ITRC’s Letter Form 124A to request a credit freeze for the following:
    • Adult victims of identity theft can request a credit freeze for free in writing by submitting a copy of a police report documenting the identity theft and documentation proving your identity along with the applicable form(s).
    • Adult consumers who are not victims of identity theft can see their individual state fees and requirements here: https://www.transunion.com/credit-freeze/place-credit-freeze
  • To Contact TransUnion:
  • If you are requesting a freeze for a minor child or protected consumer you will need to contact TransUnion directly and reside in one of the qualifying states.

This fact sheet should not be used in lieu of legal advice. Any requests to reproduce this material, other than by individual victims for their own use, should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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