A Mandatory Reporting State

Identity Theft laws in California

Credit Freeze Law in California

  • Freeze Law – California Civil Code sections 1785.10-1785.19.5
    Effective Jan. 1, 2003, subsequently amended to cap fees on non-ID theft victims

    • No fee for victims to place the freeze, others pay up to $10 per freeze.
    • Caps fee to lift freeze at $10 for temporary lifting for a time, $12 for temporary lift for one creditor.
    • Click Here to Learn How to Place the Freeze
    • Place the freeze over the phone
      • Equifax - 800-685-1111
      • Experian - 888-397-3742
      • TransUnion - 800-680-7289

        1.    Freeze Law – California Civil Code sections 1785.10-1785.19.5

According to the California Department of Justice Attorney General's Office, victims of identity theft with a police report are entitled to one free credit report per agency per month for up to twelve (12) months after the date their police report was filed. oag.ca.gov/idtheft/facts/victim-checklist To apply for these reports, write to each of the credit reporting agencies. 

  • Enclose:
    • a copy of the police report of identity theft
    • a copy of a government-issued identification card (such as driver’s license, state or military ID)
    • a copy of proof of current mailing address (utility bill, bank or insurance statement showing name, current mailing address, and date of issue)
    • A cover letter containing your full name including middle initial (and generation such as Jr., Sr., II, III), previous addresses for the past two years, Social Security number and date of birth.
  • Experian: 
    Make a single request to receive all of your free monthly reports. Mail your request for 12 free monthly reports to:
    • Experian
      P.O. Box 9554
      Allen, TX 75013.
  • TransUnion: 
    Write or call in your request each month. Mail to:
    • TransUnion
      P. O. Box 6790
      Fullerton, CA 92834
  • Equifax: 
    Write or call in your request each month.
    • Mail to: Equifax Fraud Department
      P.O. Box 740250
      Atlanta, GA 30374.

Contacts in California

  • Attorney General: Xavier Becerra
    1300 I St., Ste. 1740, Sacramento, CA 95814
    Phone: (916) 445-9555
    Website: http://ag.ca.gov 
  • Los Angeles County Department of Consumer Affairs 
    Identity Theft Unit
    Phone: (800) 593-8222 (option 5)
    This Department can help L.A. County residents who are victims of identity theft deal with creditors, collection agencies, etc. This is a resource for victims to help restore their finances back to normal. 
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Website: http://dca.lacounty.gov/

  • CA Department of Corrections
    Phone: 866-275-2677
    Website: www.corp.ca.gov 

  • CA Secretary of State
    Phone: 916-653-6814
    Website: www.ss.ca.gov 

  • CA DMV Fraud Department
    Phone / Local: 866-658-5758
    Phone / Out of State: 916-657-2274 
    Website: www.dmv.ca.gov 
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

  • CA Identity Theft Registry
    (for victims of Criminal Identity Theft)
    Website: http://oag.ca.gov/idtheft/facts/how-to-registry

  • Board of Registered Nursing
    Phone: 916-455-4171
    Website: www.rn.ca.gov 

  • CA Department of Social Services
    Phone: 916-651-8848
    Website: www.dss.cahwnet.gov/cdssweb 

  • CA Franchise Tax Board (Identity Theft)
    Franchise Tax Board
    ID Theft Resolution Coordinator MS A421
    PO BOX 2952
    Sacramento, CA 95812-2952
    Phone: 916-845-3669
    Fax: 916-843-0561
    Website: https://www.ftb.ca.gov/individuals/id_theft.shtml
    Franchise Tax Board Identity Theft Affidavit FTB 3552         

  • California Health Advocates
    Medicare Fraud Assistance

    Website: http://www.cahealthadvocates.org/fraud/index.html

Credit Reporting Agencies (CRAs) - Please refer to ITRC Solution 2:  Credit Reporting Agencies Contact Information

Other Resources




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