Dear Kat,

Many thanks for your help on the telephone as well as the information you provided in your email. Your advice has been followed and now I only hope the results will be positive in my favor.

I AM A CITIZEN OF AKRON,OH AND DO WISH TO THANK YOU [KAT] FOR BEING KIND, PATIENT AND HELPFUL AS I INQUIRED ABOUT THE BREACH OF MY PERSONAL INFO.


Hi Kat,

Thanks for all your help last year when I had identity theft happen.....I think things are mostly ok, thanks to you. 

I thought the survey was gonna be about how good YOU were, so I finally do it, and it had nothing to do with saying how good you were....so...sorry.

I'd be happy to do a good customer service survey for you if you send me one,

 

Thanks 

AA 01/08/2014

Wilma, 
Thanks for the checking in! Your assistance in giving me the right information dealing with my identity theft was perfect. I thank you so much for the information you sent to me. It allowed me simple instructions and I currently have chosen to lock down my credit for seven years. The only way it can be lifted is by me.

Hi Wilma I again would like to thank you for your help I haven't forgotten how helpful and kind you were when I was stressing over my Identity theft.

Dear Kat,

Thank you so much for your valuable information and your caring and time. You made the day, and this week, a little more bearable. As for all these calla and steps to take, I'll do as you suggested and do a little each day, one step at a time.

My name is J.K. and I had my identity stolen approximately 6 years ago. I hired a company to help clean up my credit, since it was all fraud, then I found out about the Id theft center and spoke with Wilma about everything

Dear Wilma ~

Thank you! With all my heart, thank you. I see I have my work cut out for me, but for the first time I feel like I have a direction that will set this mess right. I really appreciate the time you took with me.

 

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