We found your service and it was the best thing about our experience with identity theft – Wilma was amazing. She was very intuitive and she was able to help us stay ahead of the trauma, and gave us so many useful tools and suggestions. It would have been much, much more difficult to get through all of this without ITRC, and we would have been much more traumatized without your help. I’m so glad that there is a service like yours out there. We have shared what we have learned with friends and family, and we hope that everyone is being more careful with their identity now. It’s ugly out there.
Earlier today I placed a call to your department and was assisted by a woman named Wilma. The level of expertise and assistance I received was second to none and made me feel very assured of your company and department. It is quite an uneasy thing to experience and there is a high degree of uncertainty in the situation, but it is reassuring to know there are people I can call who not only know what they are doing, but also care about it to such a high degree.
I am writing to thank your Identity Theft Resource Center for your help when I needed it because a university had a hacker get into computer security. Both Matt and Rex showed an interest and concern lacking in other numbers I called.
I received all three of my credit reports thanks to you. I filled out the forms and sent them to the credit bureaus. Thanks for making my life so much easier... You people are the greatest!!!
I want to let you know that I had a great experience with the service provided by one of the members of this organization. Her name is Gabriela. Very nice customer service and a lot of help. She guided me online to get forms and all information I need to resolve the problem that I have. I highly recommend this nonprofit organization.
Thanks for all of your help-and all that you do in the field of ID theft awareness. Cat (or "Kat") helped me out last week with matters relating to sensitive info and for her knowledge and help I am most grateful! Thank you so much!
Thank you so much. You were great help. Have an awesome weekend!! Thanks again. Wish everytime you called to handle something they were as awesome as you.