Thank You Wilma

Posted in: Commendations

Thank you for your prompt response. Your organization's website and responsiveness to victims of identity theft is truly appreciated. You made such a difference in my student's life today. Thank you again.

GL 2/1/12

Wilma is Amazing

Posted in: Commendations

We found your service and it was the best thing about our experience with identity theft – Wilma was amazing. She was very intuitive and she was able to help us stay ahead of the trauma, and gave us so many useful tools and suggestions. It would have been much, much more difficult to get through all of this without ITRC, and we would have been much more traumatized without your help. I’m so glad that there is a service like yours out there. We have shared what we have learned with friends and family, and we hope that everyone is being more careful with their identity now. It’s ugly out there.

N.R. 01/11/12

Dear ITRC

Posted in: Commendations

I am writing to thank your Identity Theft Resource Center for your help when I needed it because a university had a hacker get into computer security. Both Matt and Rex showed an interest and concern lacking in other numbers I called.

A.D. 08/29/11

Dear Rex

Posted in: Commendations

Earlier today I placed a call to your department and was assisted by a woman named Wilma. The level of expertise and assistance I received was second to none and made me feel very assured of your company and department. It is quite an uneasy thing to experience and there is a high degree of uncertainty in the situation, but it is reassuring to know there are people I can call who not only know what they are doing, but also care about it to such a high degree.

L.E. 08/22/11

Thanks so Much

Posted in: Commendations

I received all three of my credit reports thanks to you. I filled out the forms and sent them to the credit bureaus. Thanks for making my life so much easier... You people are the greatest!!!

K.N. 06/25/2011

Great Job Gabriela!

Posted in: Commendations

I want to let you know that I had a great experience with the service provided by one of the members of this organization. H er name is Gabriela. Very nice customer service and a lot of help. She guided me online to get forms and all information I need to resolve the problem that I have . I highly recommend this nonprofit organization.

E.G. 05/04/2011

Dear ITRC

Posted in: Commendations

Thanks for all of your help-and all that you do in the field of ID theft awareness. Cat (or "Kat") helped me out last week with matters relating to sensitive info and for her knowledge and help I am most grateful! Thank you so much!

SA 04/18/11

Thanks Gabby

Posted in: Commendations

Thank you so much. You were great help. Have an awesome weekend!! Thanks again. Wish everytime you called to handle something they were as awesome as you.

KS 04/01/2011

Dear Nikki

Posted in: Commendations

I received my credit report and was horrified at what I saw. I was in the process of preparing information to dispute their records when this morning I received a report from their investigaton and all the incorrect information has been removed and my credit once again is in good standing and the companies that had requested a credit report have been notified of the corrected information. Thank you for your help in this matter. I hope you have more outcomes like this. I can't tell you how much this means to me.

DW 03/17/2011

Grateful for Wilma

Posted in: Commendations

After contacting you, with the information I obtained from Wilma, I was able to reach the people that needed this information to find the responsible party. Without Wilma I could not have gotten this far. Again, thank you very much Wilma.

Gratefully yours

LS 03/03/2011

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