USPS “Delivery Failure Notification” Scam

USPS officials are warning of fake email notifications attempting to phish for personal information.

Who Is It Targeting: Email users

What Is It: Individuals are receiving email notifications from scammers posing as the U.S. Postal Service stating a package was unable to be delivered to their residence. The fake notification instructs the recipient to click on a link within the email in order to “print a delivery label and pick up the package at their local post office.” Unfortunately, victims of this scam who clicked on the link expose their computer to a virus which steals personal information.

What Are They After: Personal Information, financial account information

How Can You Avoid It:

  • The USPS does not send email notifications when they have a package for pick-up.
  • Always check with the source directly to see if the email is legitimate. Contact your local post office by phone.
  • Report the scam by forwarding the email to This email address is being protected from spambots. You need JavaScript enabled to view it. and then delete the email.

If you think you may be a victim of identity theft, contact the Identity Theft Resource Center for toll-free, no-cost assistance at (888) 400-5530. Find more information about current scams and alerts here.

For full details of this scam check out this article from KCCI.

Pin It


ITRC Sponsors and Supporters 





Go to top


The TMI Weekly

Breaches here, identity theft there and invasions of privacy everywhere... Should you be worried and, if so, how can you protect yourself? Sign up now to receive The TMI Weekly and get the latest hot topics in identity theft, data breaches and privacy and helpful information on how to protect your information.