I can't thank you enough for all the help you've given me. You were completely professional, but also so understanding at a time when I was very confused and worried. I truly appreciate all you've done - your exhaustive research and quick, knowledgeable replies to my questions.
It's been a little over a week since I called, and I probably should have been in touch with you sooner. I just want you to know that I followed all the steps you recommended, and I'm happy to report that there have been no further problems. Of course, I'm continuing to monitor all my credit and financial information closely, but so far it looks like things are going well.
Thank you so much for everything. I'm very grateful to you, and only wish there were more people like you.