Earlier today I placed a call to your department and was assisted by a woman named Wilma.  The level of expertise and assistance I received was second to none and made me feel very assured of your company and department.  It is quite an uneasy thing to experience and there is a high degree of uncertainty in the situation, but it is reassuring to know there are people I can call who not only know what they are doing, but also care about it to such a high degree.

L.E.  08/22/11


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