Dear Wilma ~
Thank you! With all my heart, thank you. I see I have my work cut out for me, but for the first time I feel like I have a direction that will set this mess right. I really appreciate the time you took with me.
I also enjoyed our moments of personal time, a very important part of life to me when someone is being kind and helpful, to learn a little about their life. You were generous with me on all accounts.
If you have a supervisor or someone who I can call and tell what I fine job you did, I'd like you to let me know, please.
I printed out everything twice and plan to enlist my very organized neighbor to help me do all the form filling, finding my social security card, mailing all of this to the correct parties and following up.
Again, bless your heart and your very good mind!