Law Enforcement Support & Outreach

Established in 1999, the ITRC is the only national non-profit in the U.S. to provide live, direct identity crime advice and victim assistance at no cost. We serve as a resource and a voice for victims of identity fraud. The ITRC empowers and guides consumers, victims, businesses, and government agencies to minimize risk and mitigate the impact of identity compromise and crime.

We Partner with Law Enforcement

The ITRC serves as a resource for identity theft victims in your jurisdiction. We offer training and outreach for law enforcement agencies – at no cost. Contact us at [email protected].

What can we do for your agency?

• We can conduct virtual, customized sessions for agency personnel or the community in partnership with your agency.
• Our content is geared towards helping agency personnel protect themselves and respond to community concerns and reports.
• We can speak at regional or national conferences, and local and regional association meetings, on topics such as Identity Theft 101 and Hands-On Privacy (cyber-hygiene).
• We offer specialized content for law enforcement officers, investigators, civilians, and executives.
• We offer outreach to vulnerable populations in your community in partnership with your agency.
• We serve as a resource for identity theft victims in your jurisdiction at no cost.

Embed Our Chat Feature on Your Agency’s Website

Allow members of your community to interact directly with ITRC from your website. Identity Theft Resource Center Advisors monitor chat messages Monday through Friday, 0600 hrs – 1700 hrs PST. On weekends and evenings, our chatbot responds to all messages, with the option to leave a message for an advisor.

The cost for embedding our chat feature into your agency website will be covered by the ITRC through a federal grant. We provide the script/code to be pasted into your site settings by your agency’s IT/website manager, making this a relatively simple transaction. A “soft launch” can be done to identify any potential issues, and our media specialists can work with you on publicizing this benefit.

The San Diego County District Attorney and the Office of the New Mexico Attorney General implemented the chat feature on their websites in 2022.

Contact us at lea@idtheftcenter.org to learn more about our law enforcement partnerships and outreach.

This webpage was produced by the Identity Theft Resource Center under 15POVC-21-GK-01092-NONF, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this flyer are those of the contributors and do not necessarily represent the official position or policies of the U.S. Department of Justice.

 

How to Contact The ITRC

Expert advisors are available Monday through Friday, from 6:00 am to 5:00 pm PDT, and we return after-hours messages within one business day. Call toll-free at 1 (888) 400-5530, chat with us via the chat icon, or email us at [email protected]. 

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View our reports and subscribe to our newsletters, In the Loop and Data Breach Report, via our publications page. 

Check out other resources like fact sheets from our Help Center, special topic blogs, frequently asked questions, and scam alerts with the latest news on our website!