Success Stories

I  just want to commend Kat, she’s been a great help,  I’ve never dealt with ID theft, and hoped I would never have to, but she’s been a great help with all of the information, it has been a bit overwhelming for me but I just want to commend her great customer service.  Thank you very much.


David here, and I just want to say "thank you" for your help, thank you for listening to me and most importantly helping me and sending me this information. I did apply the freeze or security alert to my credit profiles and have contacted the FTC and have the Identity Theft Affidavit and am going to send it out tomorrow with the required documentation and I will get a copy of the Police report. I contacted the Ohio dept. and the IRS. So, I am doing I guess what has to be done or completed, but like you said, it's always going to be something for me to do and now this is what's so bothersome and I wish now I could or should just change my name. Start over or something. I just hope this can all work and my life seemed like it was starting to prosper and get better for me and for my recovery and graduating, but now look.
Ok well once again thank you Wilma. I appreciate everything most people would not have listened to me and gave a sincere reply or answered as much as you did and send me as much information as you did to my email here. That show's me the upmost professionalism and without no further a due, that you’re a "true" help and someone that is genuine.

THKS Wilma I have received paper work. I will be in touch. Thanks again for providing me with support.


Hello Wilma,
Thank you for all the help you have given me regarding the credit card fraud.  You have given me more encouragement and information than I have received from all of the many Companies who advertise they are there to help in a situation such as my husband and I have found ourselves in.  It is mind blowing how someone can steal someone's identity to obtain thousands of dollars and it is even more mind blowing that the credit companies will allow this to occur and then when done, take it to the news media..
Yours truly,
MB (concerned citizen)

Thank you for your participation in the 11th Annual National Night Out. All the residents were ecstatic to meet you. It was a hot day and I appreciate you taking the time out to meet with all the military families. Your dedication and time really makes a difference in the lives of these families.
Thank you again and I hope to see you at the next National Night Out!

Lincoln Military Housing
Community Services Lead Coordinator

Cody is knowledgeable, courteous, and skilled, and very helpful to me.  He is an asset to your company, and does good work. He has been very caring and of value to my case.  Thank you for your help.


Hi Kat,

Thanks for all your help last year when I had identity theft happen. I got overwhelmed and probably didn't do everything I should have, but....I think things are mostly ok, thanks to you.

I thought the survey was gonna be about how good YOU were, so I finally do it, and it had nothing to do with saying how good you

I'd be happy to do a good customer service survey for you if you send me one,




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