Arbonne International, LLC, a worldwide skin care and health product company that operates as a multi-level marketing business model, announced that it had discovered a data compromise of its computer system. After noticing some unusual, unauthorized activity on its network, Arbonne hired a third-party security company to investigate the scope of the Arbonne data exposure.

While their findings are still incomplete, they did discover that an unknown entity gained access to certain aspects of the computerized system. No highly-sensitive information like Social Security numbers was compromised and no payment card information was accessed. However, to be safe, Arbonne forced a password reset of its affected users’ accounts and filed a notification with the proper authorities. The company also issued data breach event notification letters for the Arbonne data exposure and is offering one year of identity monitoring to affected users in compliance with state laws.

While Arbonne continues to sort out how the data exposure happened and what the extent of the compromise may be, it serves as an important reminder to all tech users about the need for good passphrase practices. The passwords of old may not be secure enough anymore and experts recommend a longer “passphrase” that is difficult for malicious actors to guess but easier for the individual user to remember. By establishing passphrases, users may be more likely to make new ones for every account instead of reusing them or changing them by only one letter or digit when a situation like the Arbonne data exposure arises.

Arbonne account holders should monitor their other accounts carefully for the foreseeable future to keep a close watch for any suspicious activity. If they see suspicious activity, they should contact their bank immediately. Victims of the Arbonne data exposure can also live-chat with an Identity Theft Resource Center advisor or call the ITRC toll-free at 888.400.5530. Victims can also download the free ID Theft Help App for iOS or Android, which allows victims to track their steps in a case management tool, live-chat with an advisor, access resources and much more.


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