Be on the lookout for repairmen or sales reps that say they can upgrade your service. It is probably part of a popular home service upgrade scam.

Who Is It Targeting: Homeowners, renters

What Is It: Bait-and-switch scam that signs you up for new service

What Are They After: The home service upgrade scam has been around for a few years, but it is not going away anytime soon. A repair tech comes to your house to “upgrade” your systems, such as your home alarm, security cameras, Wi-Fi-enabled gadgets or other similar technology. When they leave, they have you sign a work order for the items that they swapped out.

However, it is not a work order; it is actually a contract for new service. They are not technicians from your current company, but rather from a competitor. You now have two monthly bills for a security system, internet router or other services, and have a hefty payout to cancel one of the contracts.

How Can You Avoid It:

  • Never let anyone enter your home or conduct business on your property without seeing their identification and company ID
  • If someone surprises you by showing up unannounced, tell them to wait while you contact the company for verification

If you think you may be a victim of identity theft or a home service upgrade scam, contact the Identity Theft Resource Center for toll-free, no-cost assistance at 888.400.5530. Find more information about current scams and alerts here. For full details of this scam check out this article from IDTheftCenter.org.


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