Identity theft can affect everyone, including teenagers. At this point in your life, it is important for you to recognize what personal information is, and the steps to protect it. Your information, in the wrong hands (see video below), can ‘jack your life!’
Identity theft is when someone uses your information for their gain. Thieves can use information about you, such as your social security number, to open up fraudulent credit cards, get student loans, and even get out of traffic tickets.
Because of this, it is important to be cautious when posting information on the Internet. This information includes your social security number, driver’s license number, state ID number, any banking information or your student ID number. This type of information should only be given out when it is absolutely necessary.
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The following notices apply to all pages and documents provided by the Identity Theft Resource Center, both on our website, and any email and/or documents provided in our daily work with victims and others who request information from us.
Legal Advice Disclaimer: The Identity Theft Resource Center does not give legal advice, nor are we attorneys. Advice or information from the Identity Theft Resource Center, regardless of method given, should not be used in lieu of legal advice, representation, or counsel.
Identity Theft Resource Center, and its officers, employees or agents, shall not be liable for damages or losses of any kind arising out of, or in connection with, the use or performance of information, including but not limited to, damages or losses caused by reliance upon the accuracy or timeliness of any such information, or damages incurred from the viewing, distributing, or copying of those materials.
The materials and information provided on this website are provided "as is." No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose, and freedom from computer virus, is given with respect to the contents of this web site or its hyperlinks to other Internet resources.
Links to Other Sites: The Identity Theft Resource Center website and materials may contain hypertext or links to other internet computer sites, which are not owned, operated, controlled or reviewed by the Identity Theft Resource Center. These links are provided solely as a courtesy and convenience to you, the visitor.
The Identity Theft Resource Center, and its officers or employees, exercise no control over the organizations, views, accuracy, copyright or trademark, compliance or the legality of the material contained on those servers, and do not sponsor, endorse, or approve the information, content, proceeds, materials, opinions or services contained on such external sites. The visitor proceeds to those external sites at their own risk. The Identity Theft Resource Center specifically disclaims any and all liability from damages, which may result from the accessing of a third-party site, which is linked to the Identity Theft Resource Center website, or from reliance upon only such information.
System Intrusion: All Identity Theft Resource Center computer systems are subject to monitoring at all times to assure proper functioning of the systems, to provide security for the computer system's operation and information contained therein, to prevent unauthorized use, and to deter and investigate violations of law. There is no reasonable expectation of privacy in the use of this website.
IDENTITY THEFT RESOURCE CENTER
What information does the ITRC collect and how is it used?
ITRC requests that you do not send us sensitive personal information such as Social Security numbers, dates of birth, crime reports, or any financial/medical account numbers. Any such information received by the ITRC will be immediately destroyed.
The ITRC website does not collect information from a child 13 years or younger without prior parental consent or direct parental notification. The ITRC website is intended for consumers age 14 or older. By using this site, user represents they are age 14 or older. ITRC advises all children under the age of 18 to seek parental consent before using our website.
User Provided Information: The website does have a live chat function for users to speak to ITRC Victim Advisors, but no sensitive personal information will be requested other than the state the user resides in as to provide them with relevant information according to their state’s laws. If the user chooses to provide the ITRC with sensitive personal information via live chat, said information will be immediately destroyed.
Automatically Collected Information: In order to provide the best website experience, the ITRC website does not honor Do Not Track signal requests as this website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Application and Live Chat Feature
The ITRC application does not collect information from a child 13 years or younger without prior parental consent or direct parental notification. The ITRC website is intended for consumers age 14 or older. By using this application, user represents they are age 14 or older. ITRC advises all children under the age of 18 to seek parental consent before using our application.
User Provided Information: The ITRC application may ask the user for their zip code in order to provide the user with the location of pertinent assistance, such as a Social Security office or local police station. The application does have a live chat function for users to speak to ITRC Victim Advisors, but no sensitive personal information will be requested other than the state the user resides in as to provide them with relevant information according to their state’s laws. If the user chooses to provide the ITRC with sensitive personal information via live chat, said information will be immediately destroyed.
The ITRC ID Theft Help app case log feature allows users to make entries into this feature regarding the steps victims have taken during their remediation process. This information can include but is not limited to date, time and duration of calls to specific entities that the victim must contact to remediate their case, forms requested or filed, and actions taken. Sensitive personal information is not collected and victims are instructed to NOT add notes to their log that contain PII. All case log entries are housed on the device upon which they are entered and not collected, retained, or stored by the ITRC.
If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings or in your mobile phone settings and/or within the mobile application.
ITRC Call Center
The ITRC Call Center does not collect information from a child under the age of 18 years without prior parental consent or direct parental notification. The ITRC Call Center is intended for consumers age 18 or older. By calling the ITRC Call Center, the caller represents they are 18 years or older.
User Provided Information: The ITRC Call Center collects personal information for the sole purpose of identity theft mitigation. This information consists of the caller’s name, telephone number, email address, and state of residence. If you need to have forms mailed to you, we will also collect your mailing address.
Automatically Collected Information: The ITRC Call Center will automatically collect the phone number of the person calling.
Usage of Information
The ITRC uses the information collected solely for the purpose of providing identity theft case mitigation advice and conducting research on and about the crime of identity theft; however, individuals are not identified in the results of these studies.
Do third parties see and/or have access to information obtained by the ITRC?
Yes. We will share your information with third parties only in the ways that are described below:
We may disclose User Provided and Automatically Collected Information:
Data Retention Policy, Managing Your Information, Disposal
The ITRC will maintain personal information collected via its Call Center in electronic form using SalesForce, a database program specially designed for enterprise business services. The SalesForce database used by ITRC is accessible by ITRC staff and third party vendors for the specific purpose of case remediation only, and with permissions regulated strictly by individual login. Safeguards for the protection of electronic files include both hardware and software firewalls, use of SSL technology for all connections, verified IP for all connections, and discrete user tokens on each user machine, as well as user name and password protection. Information can include name, state of residence, phone number, and/or e-mail address, and in some cases city and street address.
All other personal and non-personal information collected by the ITRC are to be stored in electronic form on the ITRC file server, in an access controlled room, within the ITRC facility. They are protected by appropriate firewalls and intrusion detection. External access to the server is limited to secure VPN only.
Because the ITRC undertakes an advisory role with victims of identity theft, and because the nature of this crime may require years for mitigation, victims have the expectation that ITRC will retain for safekeeping and future access any case information that may be of use to the victim’s case in the future. ITRC has the ability to store client files for safekeeping indefinitely in a secure, locked storage unit housed in the same building as the ITRC offices. Data will be retained for a minimum period of three years and/or destroyed at the request of the victim.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our services. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
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