It takes only a few minutes to create a fake website, so be careful contacting a company you found online.
Who Is It Targeting: Customers
What Is It: An imposter scam that creates fake contact information for a well-known business
What Are They After: This scam, reported to the BBB, involves a customer who contacted Netflix about problems with his account. He Googled the company for contact information and got an 800 number. Unfortunately, it was a scam, and the customer service rep he spoke with took his credentials and gained access to his computer.
How Can You Avoid It:
- Only use trusted, verified sources to contact a place of business
- Be cautious about providing personal information or access to your computer to another party, even if you’re the one who contacted them.
If you think you may be a victim of identity theft, contact the Identity Theft Resource Center for toll-free, no-cost assistance at (888) 400-5530.