The Federal Trade Commission announced that it will be closed due to a lapse in its funding until the government shutdown ends. That means a number of critical services for consumers, businesses, law enforcement agencies, and other organizations will be temporarily unavailable. Some services—as outlined on the FTC’s website and the announcement on the shutdown—will still be in operation but with reduced staff numbers; this can have a big impact on those services and the timeliness of the support.
Consumers will not be able to file reports or notify the FTC of scams, fraud, or other similar issues during this time. Identity theft reports will also be on hold, as will the National Do Not Call Registry, the Consumer Sentinel Network for law enforcement, and other critical functions.
In the meantime, the non-profit partner Identity Theft Resource Center is ready and willing to help consumers in need and provide valuable insights to any law enforcement agencies or policymakers. The toll-free helpline (888) 400 – 5530 and live chat feature provide immediate answers to questions and concerns about your data, your privacy, and your first steps in the event of suspected identity theft.
ITRC resources can also help keep you informed about the latest scams, fraud, and cybersecurity trends, as well as provide you with actionable steps to avoid becoming a victim. Should you find yourself snared by this kind of criminal activity, our knowledgeable staff can help you take action. The website is also filled with helpful documents that are categorized by the type of consumer issue to assist you in finding the right resources. The Identity Theft Resource Center also has a free ID Theft Help app, which gives you access to resources and tips to protect your identity, a case log feature to help remediate your case as well as the ability to contact our call center advisors.
Fortunately, the FTC’s website and social media channels will still be available with past information, although these outlets will not continue to be updated during the shutdown. The ITRC will continue to post updates and new information at IDTheftCenter.org as well as on its Facebook and Twitter accounts.
During this time, it’s vital that consumers and businesses be extra vigilant about protecting themselves. There’s never a good time to let your guard down when it comes to your identity or your privacy, but at a time when the safeguards are suspended, it’s even more important that individuals use an air of caution when it comes to consumer interactions.
Contact the Identity Theft Resource Center for toll-free, no-cost assistance at (888) 400-5530. For on-the-go assistance, check out the free ID Theft Help App from ITRC.