Recover

My Identity

Has someone taken over one of your accounts? While you may be a victim of account takeover, the ITRC can assist you in recovering your identity.

Chat

Chat with an ITRC expert advisor in real time on the company website. Advisors can help you create a resolution plan specific to your case.

Text/Call

Speak with an ITRC expert advisor toll-free by phone (888.400.5530) during our normal business hours (6 a.m.-5 p.m. PST) for one-on-one assistance.

Freeze My Credit

Powered By

Frozen Pii is a service devoted to making it easy to protect yourself with a credit freeze.

Step One: Get your report
Step Two: Correct your report
Step Three: Freeze your report

A credit freeze is the most important thing you can do to prevent identity theft. It only takes minutes and is free of charge. Yet, according to ITRC research, more than two-thirds of Americans do not take advantage of this tool.

Help
Center

Were you the victim of an identity crime? Do you need help figuring out the next steps to take?

The ITRC’s Help Center provides you with the latest resources on scams, remediation steps, cybercrimes, and much more.

Testimonial

“You were of tremendous help and gave invaluable advice. I believe many people in my situation feel intimidated, you proved to me, that I do not have to be, for that was a valuable lesson.”

– Victim

“I have been speaking to several different agencies and their representatives, and I feel you are at the top as far as excellent customer service. You have a wealth of knowledge. A tremendous help for me going forward.”

– Victim

“When COVID shut down most businesses and nonprofits, the ITRC made sure the team was safe and set up a fully remote operation to continue answering victim’s phone calls, chats, texts, and emails. They never missed a beat in a period of extraordinary change. That’s because the ITRC’s core goal is unchanging: to help blameless victims of identity crimes take control of their identities.”

– ITRC Board Chair

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