I just wanted to thank you for the caliber of your blog posts. I work with different guest bloggers and I always love getting ITRC blogs to post. They’re a cut above the rest. I know I’ll always get informed, quality posts.

Thanks! I am so grateful to be working with the ITRC!

Becky Frost
Manager, Public Relations
Experian Consumer Direct

Thank you for both your concern and your assistance.  The last couple of months have been very difficult and dealing with helpful people make it that much easier.

Sincerely, The M… Family

Today I was assisted by a very accommodating young man named Brendan.  He was courteous to me all the time we talked about my concern.  His range of understanding was commendable and the way he went the extra mile showed exemplary professionalism handling my questions.

My hat is off to you Brendan for your kind consideration and superior customer service.  I know Rex is glad to have your working form him.


Thank you for everything that you’ve done! My sanity and I thank you!


I just had to take a moment to give you our family’s heartfelt appreciation for all of your wonderful guidance. Words cannot express how grateful we are for YOU and your organization. I really don’t think I would even be halfway functioning today without you, because as you know,

I was (still am) “frozen” and over-whelmed, by the devastating home burglary in which the identity information for our family was stolen. Your knowledge is beyond incredible, and your method of explanation is exact and calming. It is so beneficial to me, after our conversation, to follow up with your informational e-mail per our conversation.

Thank you again for being such a wonderful and special person. With your help, maybe we will be able to work through this overwhelming situation.

As you know I rave about you and your Center to everybody we see! Hopefully good things may come from my “praises”. I also told the Crime Assistance Center about you, as well a DA, prosecutors, etc. friends.

Warmest Regards,


Thank you.  You have an excellent website and this article in particular is very insightful. When my husband was the victim of ID theft, he went through every emotion Dr. Nelson described. I was too mad and too busy straightening things out to have time to “feel”, until it was all over.

Then my major emotion was satisfaction. The Fresno Police Department worked with me and we had three arrests, three convictions, and three offenders who are serving prison sentences right now. It still makes me smile.


Thank you for your professional and helpful assistance in response to my inquiry re: two fraudulent charges on my credit card. I have contacted both companies on which the pending charges were made.  One additional question that I have is, do you think that I should cancel any other of my credit/debit cards?  Once again, Brendan, thank you for your excellent assistance.

Very sincerely,


Your insight has really given me some comfort in knowing there are actually people out there who can take pride in giving honest advice with no strings attached. I am so grateful and appreciate all the information you have provided me. I will review all the data you have provided and call you later in the week.  Thanks once again and I owe you big time…


Thank you once again for all your help and your quick reply.  Have a wonderful day!


Thanks very much for the detailed information and follow-up. I spent most of the afternoon filing reports and will continue this morning with the other suggestions you have listed below. In this world of “everyday people” you have been most kind.

Best Regards,