What do you do when the scammer sounds like your grandmother, talks to you in real-time and even uses her phone number? You talk back! However, you should use caution moving forward because of a new voice cloning scam.

Who Is It Targeting: Phone customers

What Is It: Voice cloning scam involving software that mimics human voices

What Are They After: You might feel weird asking your friends and relatives to verify the answer to a security question you ask, but it may come to that to protect yourself. Scammers are now able to mimic recognizable voices in real-time as they call you. Couple that with the ability to spoof a phone number so it looks like a different caller, you could find yourself talking to someone who sounds like a person you know and is calling you from a number you know as well, but is a scammer trying to trick you into a voice cloning scam.

How Can You Avoid It:

  • Be on the lookout for any odd statements, questions or requests, especially requests for money
  • If you think something might not be right, start asking questions
  • The questions themselves should be harmless but ones the person knows the answer to; the software that mimics the voices is good, but not good enough to answer questions without a slight delay

If you think you may be a victim of identity theft, contact the Identity Theft Resource Center for toll-free, no-cost assistance at 888.400.5530. You can also Live Chat with an advisor. Find more information about current scams and alerts here. For full details of this scam check out this article from BBB.org.


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