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There have been reports of a scam involving text messages regarding banking accounts.

Scam: Bank Text Message Scam

What Is It: Individuals are receiving text messages claiming to be from Wells Fargo stating that there is a problem with the recipient’s account and instructs them to call a phone number to resolve the problem.  Of course, there is no problem with the individual’s bank account and the phone number does not take the caller to Wells Fargo.

Scam artists are answering the calls and telling the potential victim that their account funds are limited because of a failed authentication.  The scammers state that they must authenticate the individual’s banking information.  To do so they will need the recipient’s bank account information, PIN number and Social Security Number.

What Are They After: Personal and Banking Information

How Can You Avoid It: A bank will NEVER ask for your personal information on a call that is initiated by the person contacting you.  Even though it seems as though the victim is the one making the call here, they are being instructed to do so by someone else.

If you receive this text message, simply delete it. If you receive something similar and are concerned, look at your bank card and call the phone number listed on the back of the card and speak with them about the issue. You can report phishing scams to Wells Fargo on their website.

If you think you may be a victim of identity theft, contact the Identity Theft Resource Center for toll-free, no-cost assistance at (888) 400-5530. Find more information about current scams and alerts here.