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Companies, organizations and agencies that hold and transmit people’s personal information should keep it reasonably secure from unauthorized access and use. But what if there is a data breach that exposes the information? How should the breached entity help those affected? Should it offer them identity theft services?
News broke this week that an alleged data breach may have exposed the email accounts and passwords of millions of Yahoo users, resulting in the sale of their information online. What makes this an “alleged” data breach? The fact that Yahoo has yet to confirm it, and the fact that anyone can claim to have hacked and stolen personal information.
By now, word of hacking events and data breaches has spread to most consumers. In fact, the abundance of news reports surrounding data breaches has actually led to a new problem, data breach fatigue, which is the sluggish response some victims may have to news of yet another breach. But what about personal privacy flaws that aren’t the work of hackers or scammers, but are purely accidental?