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Scammers Use Old Logins to Make Fraudulent Airbnb Rentals on Your Account

Date: 06/03/2019

Home Help Center Scammers Use Old Logins to Make Fraudulent Airbnb Rentals on Your Account

Renting out your home might be the key to making big money, especially if you live in a sought-after location. While in the past you might have had to hire a property management company among other hurdles, technology has made it easier to take advantage of this opportunity. Companies, like Airbnb, let you post a listing for your home or property online, and people can rent the use of it at prices you determine and dates that fit your schedule. It might be your beautiful beach house in an exotic tropical location or just the spare bedroom in your house or apartment – some users have even posted their lawn space for camping.

While apps and technology make it easier to list and more affordable to rent properties, there is a downside. Criminals have flooded this innovative market place with scams. Scammers have used Airbnb to conduct rental scams, posting properties for rent they never managed. Now users are reporting fraudulent activity has taken place in the Airbnb platform. Account owners have noticed reservations being booked for non-refundable rentals that the users did not make themselves. Some have had their cards charged and money removed from PayPal accounts.

According to Airbnb, the platform has not been attacked or breached. In a statement from Airbnb they called these fraudulent charges “isolated incidents.” Airbnb’s investigation shows that these accounts were logged into with accurate login credentials and then the accounts were used to rent accommodations, charging the victims’ payment methods.

In short, that means someone got a hold of the victims’ login credentials. It’s quite likely that the information was gleaned from a previous data breach of a different company. This practice, known as credential stuffing, means if a users’ login information was breached in a previous attack their accounts using the same login are also in jeopardy. The Yahoo email breach, for example, would give criminals access to every single account you own if you are reusing that compromised username and password combination on other accounts.

While the damage appears to be rather limited, it is a good idea to change your Airbnb account password, even if you were not affected by these fraudulent charges. Monitoring your accounts regularly will also help you recognize suspicious activity as soon as it occurs.


Contact the Identity Theft Resource Center for toll-free, no-cost assistance at (888) 400-5530. For on-the-go assistance, check out the free ID Theft Help App from ITRC.

Read more: First American Financial Breach Exposes Millions of Complete Identities

 

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This website was supported in part by grant number 15POVC-21-GK-01092-NONF and 15POVC-22-GK-01803-NONF, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this product are those of the contributors and do not necessarily represent the official position or policies of the U.S. Department of Justice. View more about our copyright info here.

  • Victim Help Center
  • Solutions
    • Prevent Identity Theft

      Protect your identity from theft and misuse.

    • Recover My Identity

      Get direct assistance, a custom remediation plan, and resources if you’re a victim.

    • Protect My Business

      Explore our business service offerings today.

    • Breach Alert

      Get information on the latest data compromises.

    • Additional Support

      Vulnerable populations can get additional support to help protect their identity.

  • Resources
    • Insights

      Stay up-to-date on the latest news and happenings from the ITRC.

    • Newsletter

      Stay up-to-date on the latest news and happenings from the ITRC.

    • Reports

      Explore independent surveys and studies from the ITRC.

    • Podcasts

      Hear or read the latest in data security and privacy, as well as identity compromise and crime.

    • Events

      Explore upcoming events involving the ITRC.

    • Newsroom

      Check out the ITRC’s hub for journalists and policy makers.

  • About the ITRC
  • Contact


  • Call Now 888.400.5530