2021 Consumer Aftermath® Report: How Identity Crimes Impact Victims, their Families, Friends and Workplaces

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For questions about the report, contact communications@idtheftcenter.org

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About the ITRC Aftermath Study

Since 2003, the ITRC has periodically surveyed the identity crime victims who have contacted the Center to gauge the impact of identity compromises on individuals. Numerous studies by government agencies and private organizations focus on the financial impacts of identity-related crimes, but the primary purpose of the ITRC Aftermath report is to determine the emotional and practical effects on the day-to-day lives of victims.

About the 2021 ITRC Consumer Aftermath Report

Watch the 2021 ITRC Consumer Aftermath Report Webinar featuring Eva Velasquez, CEO of the ITRC,  John Breyault, Vice President of the National Consumers League, and Brandn Green, Research Scientist at Development Services Group.

In 2019 and 2020, before the global pandemic took hold, the ITRC contacted victims who had sought help in 2018, 2019, and early 2020 before the pandemic. In March 2021, we specifically contacted victims who reported instances of pandemic-related identity fraud between February and December 2020. As a result, this report is based on responses from 427 individual victims of identity crimes out of the 5,571 victims we offered the opportunity to participate. The result is an overall margin of error of +/- 4.56% with a confidence rate of 95%.

Download the full 2021 Consumer Aftermath Report Non-Pandemic data set here

Pandemic Fraud Impact

Our 2021 victim impact study captures the emotional, physical, and lost opportunities of identity crime victimization, including a new study on the additional challenges created by the fraud during the COVID-19 pandemic.

Download the full 2021 Consumer Aftermath Report Pandemic-Related data set here

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