The Identity Theft Resource Center® and AuraTM Identity Guard® surveyed employers and employees on identity compromise solutions as an employment benefit
SAN DIEGO, August 17, 2020 – Today, the Identity Theft Resource Center® (ITRC), a nationally recognized non-profit organization established to support victims of identity crime, and AuraTM Identity Guard®, one of the first to establish the identity theft protection industry in a colossal effort to help consumers protect their identities, released their findings from research on how employers and employees feel about having access to identity compromise support as a benefit option.
The results from the trend analysis, Identity Compromise and the Value of an Employee Benefits Solution, show that employees find significant value in having access to an identity compromise solution; having an available remediation solution creates a better mindset for those that use it; and that there are halo results that benefit others (especially employers). In 2019, the Federal Trade Commission (FTC) received over 3.2 million reports of fraud with more reports of identity theft than any other category. There is an opportunity to provide the needed support employees are asking for by giving them access to an identity compromise solution as a component of the benefits suite.
“Cybersecurity is an organizational issue,” said Eva Velasquez, president and CEO of the Identity Theft Resource Center. “Cybersecurity is not only in the hands of an IT or security department. Every employee plays a crucial role in its company’s security network. That is why it is so critical employees are educated on cybersecurity and have the proper cyber-hygiene tools.”
In some cases, the COVID-19 pandemic has highlighted the importance of offering an identity compromise solution as an employee benefit. COVID-19 forced many employers to rethink how to conduct business when federal and state governments, under the guidance of the Centers for Disease Control (CDC), issued stay-at-home orders for all nonessential businesses. Many employers were put in an unfamiliar situation of ensuring that their employee’s home environment could sustain their work requirements. Employees had to ensure that their home computing networks, including home routers and modems, had the appropriate security settings in place. Tessian’s The State of Loss Data Report found nearly half of the people surveyed said they are forced to find workarounds for security policies while working from home to do the work required.
“At Aura, we don’t consider our products and features a benefit, rather a necessity,” said Hamed Saeed, General Manager of Aura Identity Guard. “The results of this study clearly indicate the value employees place on having their personal information protected – especially during this pandemic. Additionally, the results illustrate something we’ve known to be true: by protecting employees, employers are also able to protect themselves from digital malice by instilling a culture of cybersecurity across the enterprise.”
The findings support that many employees want an identity compromise solution in some manner – from a referral to a free non-profit service, all the way to an employer-paid solution. Over 82 percent of employers surveyed said that offering access to an identity compromise solution did, indeed, provide value to their staff. In early 2020 AftermathTM survey results, 24.6 percent of victims have had issues with their employer as a result of their personal identity compromise and 27.3 percent have had challenges with their boss or coworkers.
The report is available for download now.
Consumers and victims can receive free support and guidance from a knowledgeable live-advisor by calling 888.400.5530 or visiting www.idtheftcenter.org to live-chat.
About the Identity Theft Resource Center®
Founded in 1999, the Identity Theft Resource Center® (ITRC) is a nationally recognized non-profit organization established to support victims of identity theft in resolving their cases, and to broaden public education and awareness in the understanding of identity theft, data breaches, cybersecurity, scams/fraud and privacy issues. Through public and private support, the ITRC provides no-cost victim assistance and consumer education through its contact center, website, social media channels, live-chat feature and ID Theft Help app. For more information, visit: http://www.idtheftcenter.org.
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Aura™ is a technology company dedicated to simplifying digital security for consumers. Committed to creating a unified platform of services, Aura uses adaptive technology to enable customers to manage disparate cybersecurity needs with ease. Innovative personal identity protection and security products such as Identity Guard and Hotspot Shield, privacy products FigLeaf and PrivacyMate and technology services including Intrusta antivirus are part of the Aura family. Trusted by millions of customers, Aura is the digital halo that provides real-time peace of mind. For more information about Aura, visit www.aura.com.
Identity Theft Resource Center
VP of Communications
C: 619-368- 4373
Aura Identity Guard