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Adobe Account Information Leaked After Server Left Unsecured

Date: 11/07/2019

Home Help Center Adobe Account Information Leaked After Server Left Unsecured

A lot of data breaches are the work of highly-skilled hackers who use technical know-how to infiltrate a company’s cyber defenses. Others are not so elaborate, such as when a low-level criminal sends a phishing email to a company employee, one that contains a virus purchased on the dark web. While those two malicious scenarios involve different ability levels, there is a whole other possibility for data breaches, that being accidental overexposures. The Adobe account information leak followed a similar scenario.

When a company employee allows information to simply exist in a way that anyone can steal it, it is called an accidental overexposure. Unfortunately, recent news has demonstrated that far too many businesses are storing their sensitive data in cloud-based storage solutions, then failing to secure it.

As the recently announced Adobe Creative Cloud breach, leading to Adobe account information leaked shows, all it takes is uploading a few customers’ login credentials—or in this case, about seven million customers’ data—to a cloud-based storage bucket and then not switching the default setting of “no password required” to a password-protected option.

Security researcher Bob Diachenko and Comparitech discovered the database of emails, usernames and product selections online, available to anyone who stumbled upon it in their web browser. While some estimates show that the database was left exposed for about a week, there is no way of knowing how long it was visible. The experts who found it alerted Adobe, who secured the database that same day after Adobe Account information leaked.

Unfortunately, with such a common occurrence as this, there is really only one recourse consumers have. It is imperative that all tech users rely on strong, unique passwords for all of their online accounts, and that they change these passwords regularly. That way, if a database is left exposed and a nefarious actor discovers it, the password contained in the database will be useless because it is outdated.

Also, as the information contained in this breach event shows, learning how to spot spam and phishing emails is another way to protect yourself. With limited information such as this, scammers can easily send users emails that masquerade as communications from Adobe, even going so far as to list the exact products the recipients use. Be alert to this kind of tactic, and know how to protect yourself from emailed threats.

Contact the Identity Theft Resource Center for toll-free, no-cost assistance at 888.400.5530. For on-the-go assistance, check out the free ID Theft Help App from ITRC.


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This website was supported in part by grant number 15POVC-21-GK-01092-NONF and 15POVC-22-GK-01803-NONF, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this product are those of the contributors and do not necessarily represent the official position or policies of the U.S. Department of Justice. View more about our copyright info here.

  • Victim Help Center
  • Solutions
    • Prevent Identity Theft

      Protect your identity from theft and misuse.

    • Recover My Identity

      Get direct assistance, a custom remediation plan, and resources if you’re a victim.

    • Protect My Business

      Explore our business service offerings today.

    • Breach Alert

      Get information on the latest data compromises.

    • Additional Support

      Vulnerable populations can get additional support to help protect their identity.

  • Resources
    • Insights

      Stay up-to-date on the latest news and happenings from the ITRC.

    • Newsletter

      Stay up-to-date on the latest news and happenings from the ITRC.

    • Reports

      Explore independent surveys and studies from the ITRC.

    • Podcasts

      Hear or read the latest in data security and privacy, as well as identity compromise and crime.

    • Events

      Explore upcoming events involving the ITRC.

    • Newsroom

      Check out the ITRC’s hub for journalists and policy makers.

  • About the ITRC
  • Contact


  • Call Now 888.400.5530