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WhatsApp Vulnerability May Let Hackers Into Your Phone

Date: 05/17/2019

Home Help Center WhatsApp Vulnerability May Let Hackers Into Your Phone

When it comes to our technology, our privacy and security are only as good as the devices and content we use. When there’s an unseen flaw in an app, for example, hackers can exploit it and attack our accounts without our knowledge or even without knowing the flaw exists. That was seen in the latest WhatsApp vulnerability. 

What Is The WhatsApp Vulnerability?

That seems to be the case with the popular collaboration and messaging app, WhatsApp. The tool, owned by Facebook, lets users engage with each other, share files, and encrypt messages that they don’t want to be intercepted. However, all of these features couldn’t keep hackers from using software that injects a virus into the phone by making an actual phone call through WhatsApp.

There’s a lot of speculation about how the hackers were able to infiltrate a user’s phone, including the use of real software that “spies” on people for different government agencies. That software developer has firmly stated it is not responsible for this type of activity and has not authorized anyone to use its spying product outside of its government clients.

Install the WhatsApp Patch

While investigators continue to sort out what may have happened, WhatsApp has issued a patch to it’s 1.5 billion users and seems to have blocked any further hacking attempts. But that does not mean tech users are done worrying.

How Else Can I Protect My Personal Information Online?

First, it’s vitally important that users always update their apps and software; even if other programs haven’t been attacked, updates are essential for securing any vulnerabilities.

Next, it’s important to know which websites are connected to the apps you use. If your WhatsApp login is connected to your Facebook login, for example, both sets of credentials may be vulnerable.

WhatsApp users are encouraged to change their passwords at this time, as well as change their Facebook logins. Remember, this step is necessary even without news of a hacking attempt or security flaw.


Contact the Identity Theft Resource Center for toll-free, no-cost assistance at (888) 400-5530.

Read next: What To Know About Payment Apps and Security

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This website was supported in part by grant number 15POVC-21-GK-01092-NONF and 15POVC-22-GK-01803-NONF, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this product are those of the contributors and do not necessarily represent the official position or policies of the U.S. Department of Justice. View more about our copyright info here.

  • Victim Help Center
  • Solutions
    • Prevent Identity Theft

      Protect your identity from theft and misuse.

    • Recover My Identity

      Get direct assistance, a custom remediation plan, and resources if you’re a victim.

    • Protect My Business

      Explore our business service offerings today.

    • Breach Alert

      Get information on the latest data compromises.

    • Additional Support

      Vulnerable populations can get additional support to help protect their identity.

  • Resources
    • Insights

      Stay up-to-date on the latest news and happenings from the ITRC.

    • Newsletter

      Stay up-to-date on the latest news and happenings from the ITRC.

    • Reports

      Explore independent surveys and studies from the ITRC.

    • Podcasts

      Hear or read the latest in data security and privacy, as well as identity compromise and crime.

    • Events

      Explore upcoming events involving the ITRC.

    • Newsroom

      Check out the ITRC’s hub for journalists and policy makers.

  • About the ITRC
  • Contact


  • Call Now 888.400.5530