Tax Identity Theft

Tax identity theft, whether it’s with the Internal Revenue Service or your state’s Department of Revenue, Franchise Tax Board or other Taxation agency, can be a complicated issue to resolve. The IRS, in partnership with the state tax administrations and the software companies that produce at-home filing software, has announced several changes.

These new measures are intended to help citizens know if there has been a change to their personal identifying information, namely in the payment method for electronic refunds. Under the new protocols, software filing companies will alert the IRS any time a mobile device is used to file more than one tax return, whenever the same IP address is used to file more than one return, or when a tax return is auto-generated instead of filed by a live person. 

Should you need additional assistance, contact the Identity Theft Resource Center to speak with a live expert at 888.400.5530 or livechat

Download the Stay Safe From Cybercrime During Tax Time Tipsheet from the National CyberSecurity Alliance & ITRC

Tax Time Tips

Paper security

Whether it’s in the home or in the office, make sure all tax documents and paperwork are secured in a safe, locked location at all times.

Data on the Move

Never leave financial documents in a briefcase/purse left unattended in your car.


While preparing your tax return for filing, make sure to use a strong password to protect the data file. Always use security software with firewall and anti-virus protections. Read more: Ten Things to Know about Identity Theft & Your Taxes

Choosing a Tax Professional

Ask Questions

Do your research so you hire a trustworthy tax preparer. Make sure your tax professional is qualified and licensed.

Spot a Scam

The IRS does not call taxpayers and tell them they have to pay their taxes immediately.

Contact Your Local Taxpayer Advocate

The Taxpayer Advocate Service offers free help to guide you through the often-confusing process of resolving tax problems that you haven’t been able to solve on your own. Read more: IRS Help and Resources

Didn’t Receive Your Tax Return?

If You Suspect Identity Theft

If you think you have tax issues related to identity theft, contact the IRS immediately, even if you don’t have any evidence that it has affected your tax return.

IRS Notification

Respond immediately to any IRS notice saying they have identified a suspicious return using your SSN.

Document Your Case

You can document the identity theft by submitting a police report or the IRS ID Theft Affidavit (Form 14039). Use the ID Theft Help App to track your case. Read more: Download the Free ID Theft Help App