Meet ViViAN! Smart Comprehensive Helpful Available
ViViAN, the Virtual Identity Theft Assistant.
Identity theft doesn’t just happen between the regular 9–5 working day. That’s why we created ViViAN, your helpful chatbot who can assist you after hours when you’re not sure where to start.
ViViAN was produced by the ITRC as awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. In partnership with SAS Institute through utilizing the technology of SAS Viya®, ViViAN is the ITRC’s artificial intelligence chatbot designed to provide basic after-hours identity theft victim assistance support. ViViAN speeds-up access to the information and services you need to respond to your identity concerns.
When should I use ViViAN?
Whether your personal information is exposed in a data breach, your identity is misused by a cyberthief, or you just want to know what to do if your wallet or purse is lost, ViViAN provides trusted, credible, and customized help when you need it most.
You might need ViViAN at other times, too: